Arts & Culture
COVID-19 Updates

Current COVID Health and Safety Guidelines at

Arts & Culture Venues, September 2021

  • Following CDC guidelines, we strongly recommend wearing a mask inside of Salt Lake County facilities even if you are fully vaccinated. This applies to crew, patrons, and other event attendees.
  • All Salt Lake County staff are required to wear masks while inside Arts & Culture venues.
  • Performances and events are able to seat patrons at full capacity – patrons may be seated shoulder to shoulder without social distancing.
  • Presenters may require masks, distancing and reduced capacity, vaccinations, and/or proof of negative COVID-19 test at their performances. Arts & Culture will support these requirements at the request of our presenters.
  • Guidelines are subject to change at any time.

Before you visit our venues, please review the information below. If you have any questions about any of our new or modified procedures, call 385-468-1015 or email arts-info@slco.org.

COVID-19 Risk Awareness Warning
We have taken enhanced health and safety measures—for you, our other Guests, Employees and Cast Members. You must follow all posted instructions while visiting Abravanel Hall, Eccles Theater, Capitol Theatre, Mid-Valley Performing Arts Center and Rose Wagner Performing Arts Center.

An inherent risk of exposure to COVID-19 exists in any public place where people are present. COVID-19 is an extremely contagious disease that can lead to severe illness and death. According to the Centers for Disease Control and Prevention, senior citizens and guests with underlying medical conditions are especially vulnerable.

By visiting our venues, you voluntarily assume all risks related to exposure to COVID-19. Let’s keep each other healthy and safe.

COVID Symptoms
If you exhibit any symptoms of COVID-19 or have been exposed to anyone with the virus, please stay home. Contact arttix@slco.org or call 801-355-ARTS within 48 hours to review ticket refund and exchange options.

  • Patrons will be required to confirm they are not experiencing symptoms or subject to quarantine or isolation prior to attending an event.
  • COVID symptoms may include fever or chills; cough; shortness of breath or difficulty breathing; muscle or body aches; new loss of taste or smell; sore throat; congestion or runny nose; and nausea, vomiting, or diarrhea.

Venue Cleaning & Sanitizing
Each auditorium is cleaned and sanitized prior to each performance. High touch areas – door handles, elevators, ticket office, restrooms – are cleaned and sanitized throughout the performance.

Guest Services

Available Services

We look forward to serving you during your next visit to our venues! Guest services may vary depending on location. To help you plan your visit, please see the list below for our current availability of accessibility, hospitality, and concession services.

  • Assisted listening devices are available at the Patron Services desk at all venues
  • Coat Check available at all venues (Rose Wagner: Coat check is available only for Jean Wagner theatre performances)
  • Concessions are available at Abravanel Hall, Capitol Theatre, Eccles Theater, and the Rose Wagner Performing Arts Center

When attending your show…

  • Please have your tickets ready to present to the ushers for scanning; they will not touch your tickets or phones.
  • Please stay in your assigned seats.

Plan Your Visit

  • Downtown traffic can be heavy, so please plan extra time for travel and parking.
  • If you arrive after the performance begins, you may need to wait in the lobby until late seating is available. An usher will help you to your seats.
  • Learn more about downtown parking and dining options here.

COVID-19 FREQUENTLY ASKED QUESTIONS

What Salt Lake County Arts & Culture venues are open?

Abravanel Hall, Capitol Theatre, Eccles Theater, the Mid-Valley Performing Arts Center, Rose Wagner Performing Arts Center, and Utah Museum of Contemporary Art are open.

How are you keeping things safe at the venues?

Our cleaning staff is employing cleaning routines and using products in accordance with CDC and County Health Department guidelines including cleaning and disinfecting products that meet EPA criteria for use against the COVID-19 virus.

Prior to each event, our cleaning crews conduct a thorough cleaning and sanitizing routine, according to CDC and Health Department standards. High touch and common areas will be sanitized before, during, and after performances, including door handles, elevator buttons, stair railings, and water bottle refill stations.

What Guest Services are in place?

  • You are welcome to bring a filled water bottle with you to the theatre. There are water bottle filling stations in the Capitol Theatre, and Rose Wagner lobbies
  • Assisted listening devices are available at the Patron Services desk
  • Coat check is available at all venues
  • Booster seats are suspended at this time

I have symptoms of COVID-19 or was exposed to someone with the virus – can I get a refund?

If you purchased your ticket directly from ArtTix or the Event Presenter, please email or call ArtTix arttix@slco.org or call 801-355-2787 for refund or exchange options. You must contact ArtTix no sooner than one week prior to your scheduled event and no later than 48 hours following your scheduled event.

If you purchased your ticket through a third-party ticket seller please contact them directly.

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