How to “Theater”

A trip to the theater is always a special occasion. Here are some helpful tips to help you make the most of your event.

What to Wear?  

Dress for the occasion!  Some people like to dress up and make a night of it while others come in jeans. Casual business attire is always a great option.  

Quiet Please!

Cell Phones – Please silence cell phones, pagers, alarms, and other electronic devices as soon as you enter the performance area.  There is nothing worse than a cell phone going off in the middle of a performance, and it’s even worse if it’s your own phone.

Singing & Talking – during musicals, plays, symphony, opera, and dance performances, please do not sing along and keep conversation to a minimum or whisper if you need to talk to your neighbor.   At concerts and comedy shows, these same guidelines may not apply; if you don’t know, just ask an usher. 

Food & Drinks

Water is allowed in all of our theaters and is available for purchase at our concession stands.  The Eccles Theater is the only one of our venues that allows food inside the auditorium; only food purchased at our concessions stands is allowed in the seating area.  Please be considerate when unwrapping and enjoying your snacks. 

Photography

Unless otherwise noted, photos and selfies are encouraged in any of our venues before the show, at intermission, and at the end of the show.  Once the show starts, photos are not allowed. 

Late Seating

Of course, it’s always best to be early to your performance, but sometimes things happen.  If you are late, you’ll have to wait until the ushers are able to seat you.  Each show determines its own late seating policy and our ushers follow the show’s instructions.  Be sure to use our traffic and parking guides to help plan your trip to the theater.

Kids and the Theater

Most of our performances are appropriate for children age 8 and up.  Before buying tickets, please call us or check out the show’s synopsis on our website to ensure the content is appropriate for children and if there are any age restrictions or recommendations.  For ticketed performances, each guest needs a ticket and there are no babes-in-arms.  Children should never be left unattended at any of our venues.

Seat Cushions

We have seat cushions available on a first-come-first-served basis at most of our theaters.  The cushions are primarily for children and petite adults.  Cushions are distributed at the theater’s coat check stand.  

Sound, Lighting, and Stage Effects

Performances may have sound, light, and stage effects that could be startling or in some cases dangerous to some patrons. These effects are typically announced at the performance but may not always be in the description when you buy your tickets.  If you or anyone attending the show with you is sensitive to certain effects or sounds please call ArtTix for further details.   

Safety & Security

We take the safety and security of all of our guests seriously.  In the case of an emergency, we will stop the show and announce instructions from the stage.  Our ushers are trained to evacuate the theaters quickly, please follow their directions.

Eccles Theater Large Bag Policy

For the safety and security of our patrons and performers, the Eccles Theater does not allow bags or backpacks larger than 12 inches by 12 inches by 6 inches into Delta Performance Hall or the Regent Street Black Box.  Eccles Theater does not have check-in areas or lockers for bags that are over the size limit, so please plan ahead.  There are exceptions for medical equipment or diaper bags.

Guest Services

Concessions

We are pleased to have Western Food Services as our concessionaire in all of our Arts Centers. Concessions are available before the show and at intermission. Western Foods offers Coca-Cola products, gourmet candies and baked treats, and craft and domestic beers (with the exception of Abravanel Hall). They accept cash, Visa, Mastercard, American Express, and Discover Card.  

Parking & Transportation

Metered street parking and paid lots are available throughout downtown Salt Lake City near each of our venues. In addition, TRAX stations and bus stops are located within walking distance of our venues. Take the Blue or Green lines to the Gallivan Center TRAX station for Capitol Theatre and the Rose, Temple Square TRAX station for Abravanel Hall and UMOCA, and the City Center TRAX Station for Eccles Theater. 

Restrooms

Restrooms, including those with ADA accommodations, are available at each of our venues.

Accessibility Services 
Our venues are accessible to people with disabilities and offer wheelchair seating, curbside assistance, and assisted listening devices. If you have any requests or concerns regarding wheelchair and companion seating or need other accommodations, including listening devices, ASL interpreter services, or captioning services, please contact ArtTix at 801-355-ARTS (2787) or 1-888-451-ARTS (2787) or by email at arttix@slco.org. Patrons should Dial 711 for Telecommunications Relay Service (TRS).

Assisted Listening Devices

Assisted listening devices are available at each of our performing arts venues in the coat check area free of charge. For confirmation of availability, call ArtTix at 801-355-ARTS (2787).

Coat Check

Coat check is available in the main lobby at the Abravanel Hall, Capitol Theatre and the Rose, and in the lower lobby at Eccles Theater. The service is available to all patrons for $1.00 per item (cash only)

Booster Seats

Booster seat cushions are available at Capitol Theatre and Eccles Theater for children and petite adults. 

For venue-specific guest services information, click on the venue logo below.

Dining & Nightlife

Our Salt Lake City venues are located in the heart of thriving and vibrant downtown.  While you’re here to see a show, take time to experience some of the other possibilities downtown has to offer.

Food & Drink

Salt Lake City Restaurants
Grab a quick bite, have a leisurely dinner, and find food from all over the globe. There are lots of dining options just around the corner from all four of our Salt Lake City venues.

Bars and Night Life
You have an abundance of choices when it comes to having a drink downtown.

Shopping

City Creek Center
This world-class fashion destination boasts stores including Nordstrom, Macy’s, Tiffany & Co., Michael Kors and Coach. 

The Gateway
This open-air shopping destination is complemented by a restored 1908 Union Pacific Railroad Depot. 

Hotel Accommodations

If you’re visiting Salt Lake City or making an evening at the theater into an over-night stay, downtown lodgings fit all tastes and price ranges.

Accessibility

All Salt Lake County Center for the Arts venues are accessible to people with disabilities and offer wheelchair seating, curbside assistance, and assisted listening devices.

If you have any requests or concerns regarding wheelchair and companion seating, or need other accommodations, including listening devices, ASL interpreter services, or captioning services, please contact ArtTix at 801-355-ARTS (2787) or 1-888-451-ARTS (2787) or by email at arttix@slco.org. Patrons should Dial 711 for Telecommunications Relay Service (TRS).

Wheelchair spaces and companion seats are reserved for the exclusive use of individuals with disabilities and their guests.  These seats can be purchased at all points of sale – at the ticket window, by telephone, and online. When purchasing a wheelchair space, you acknowledge that you or a member of your party requires accessible seating. You are also able to purchase up to three companion seats at the same price for the same performance.

You may receive a follow-up call from the ticket office regarding accessible seating transactions.  The purchase or use of these seats by non-disabled patrons is prohibited and will result in seat relocation or forfeiture of the ticket and any ticketing costs.